To access facilities across parks your guests will need one of our new digital park passes. There are two options for you as an owner:
Owners 20% discount
Join our private Facebook group, exclusively for owners across all our holiday parks. We hope this will help to keep you informed and easily bring you new information, so you don't miss any announcements. We will of course still be sending out regular communication to all owners via email, in addition to updating any new information here on your Owners Information Portal.
Here is a list of just some of our exclusive benefits for owners:
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You are welcome to have day guests who aren't staying on park visit you during your stay with us.
We ask that you make the park reception aware of all visitors. In addition, we ask that any visitors or guests make use of the NHS Contact Tracing app whilst on park.
Please note that the restrictions on wearing face coverings have now tightened, therefore face coverings are required within any of our indoor areas, except where food and drink is served (therefore in our bars and restaurants, however we do advise that you wear these when moving around our bars or restaurants and remove them when seated to eat or drink).
We continue to encourage the use of face coverings when visiting moving through busy areas in which there are people you would not normally socialise with. Our staff and team members will continue to wear masks in public areas where divider screens aren't present and our spa team will wear face coverings for your treatment.
As a handy guide, it is currently therefore compulsory to wear face coverings in the following areas at our parks:
Thank you for helping us keep everyone safe.
From 01 February 2022 onwards, park passes for the facilities are required for anyone staying in privately rented accommodation that wish to use the park facilities. We will be reverting back to providing 10 complimentary passes per holiday home.
For those who sublet or have more than 10 people using your holiday home, your guests will need to purchase entertainment and park passes to access the facilities. There are two options for you as an owner, either:
The outdoor pools across all our parks* will be open from Saturday 29th May until Sunday 5th September 2021.
*The outdoor pool at Wlksworth Caravan Park will remain open at weekends only until the 26th September 2021.
The opening of all our outdoor pools is weather dependent.
We have outdoor swimming pools at Shorefield Country Park, Oakdene Forest Park, Wilksworth Caravan Park* and Merley Court. To check specific opening times for a particular park, please give the park's reception a call.
We have many of our Ambassadors enquire about moving holiday parks within our group for various reasons, please contact your on-park ownership team to help.
If you see another plot on park that you, and thinking about possibly upgrading, please speak to your on park holiday home ownership team who can give you details on how upgrading your holiday home can also give you options on relocating plot.
Woof's Workshop is full of daytime activities for the younger ones, including our fantastic Slime School, Sand Art and Pottery Painting at Shorefield Country Park and Oakdene Forest Park. You can book any of these in advance via our app or online from here, as well as our ever-popular character breakfast!
Please note that masks are required for all our indoor entertainment and tables in our Showbars are socially distanced, seating a maximum of 6 per table. Don't forget to check in using the NHS contact tracing app when visiting any of our facilities!
