Discover this months exclusive offers & savings just for you
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Welcome Holiday Home Ambassadors To Your Owner’s Information Portal

Owners Information Portal

Welcome to your owner’s information portal, providing you with all the essential information you will require for enjoying and maintaining your holiday home with us. We hope that you find this area of our website useful.

Park Opening Times

All our parks have a maximum 10.5 to 11 month season.

This means we are closed in January and therefore you are unable to stay overnight in your holiday home during this period. You can visit your home during 'working hours' (10am-4pm).

  • Shorefield Country Park | Open from 10th February to 5th January
  • Oakdene Forest Park | Open from 1st February to 1st January
  • Merley Court Holiday Park | Open from 7th February to 7th January
  • Swanage Coastal Park | Open from 1st March to 5th January
  • Forest Edge Holiday Park | Open from 5th February to 5th January
  • Wilksworth Caravan Park | Open from 1st March to 15th January
  • See moreHide
Family Holiday Home Tree Exterior

Our opening dates vary per park

Owners Benefits

Don’t forget that as an owner at any of our holiday parks you are welcome to use any of the facilities and services across our parks.

Here is a list of just some of our owners Benefits:

  • 10% off bar and food prices
  • Exclusive owners’ events throughout the year
  • 15% off holidays for your friends and family
  • 20% off treatments in our Day Spa
  • 10% off Go Active activities at Oakdene
  • 2.5% off supermarket prices (Shorefield only)
  • Up to 10 Health & Fitness Club memberships
  • An hour’s FREE personal training with our fitness instructors
  • A host of local attraction discounts
  • See moreHide
Las Vegas Themed Night Ownership Benefits Events

Some exclusive benefits & savings for our owners

Exclusive Owners Events

Our owner exclusive events are held throughout the year and offer a great chance to meet fellow owners and the teams across our parks.
February 2020

Owners Breakfast

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For owners in Shorefield rows B-J. Join us in the Showbar for a lovely cooked breakfast. Just £2pp. Please contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648363 for more information or to book.

Opening Party

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A family-friendly welcome back with live music & a fantastic buffet - £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Welcome Back Party

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Join us in the Oak Showbar and lets kick this season off in style! Booking fee required.

Chilean Wine Club

For any owners in Shorefield rows B-J, join us in the Beech Bar! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Chilean Wine Club

For any owners in Dane Park, Amberwood or Woodland View. Join us in the Beech Bar! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.
Craig-Charles-funk-and-soul-club

Mr Kyps Soul Funk Weekender

Enjoy an incredible music weekend featuring Craig Charles Soul Funk DJ set, The Real Thing & more! Friday tickets £27.50. Saturday: £37.80. Weekend: £53.50 (accommodation not included). Tickets required. 18+ only.
Northern-Soul-and-Motown-Weekender-at-Oakdene-Forest-Park

Mr Kyps Northern Soul & Motown Weekender

Enjoy an incredible music weekend featuring The Signatures & more! Friday tickets £27.50. Saturday: £37.80. Weekend: £53.50 (accommodation not included).

Owners Breakfast

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For owners in Seabreeze & Rosewood areas. Join us in the Showbar for a lovely cooked breakfast, just £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Coffee & Cake

See you in the Beech Bar for a nice brew and some delicious cake - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Children's Chocolate Party

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Join us in the Oak Showbar for some sweet and sticky fun for the little ones. Booking fee required.

Easter Egg Hunt

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Join us in the Oak Showbar for some family fun with chocolate to boot!

Owners Breakfast

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For owners in Dane Park, Amberwood & Woodland View. Join us in the Showbar for a lovely cooked breakfast - £2pp.Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Afternoon Tea

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Keep calm and eat cake with us at Acorn Restaurant. Booking fee required.

Spa Day

For owners in Shorefield rows B-J & Seabreeze. Come and relax in Reflections Day Spa with a glass of bubbly - £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 to book.

Owners Breakfast

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For owners in Azalea through to Narcissus. Join us at the Acorn Restaurant for a delicious breakfast! Booking fee required.

Owners Breakfast

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For owners through to Orchid through to Willow. Join us at the Acorn Restaurant for a delicious breakfast! Booking fee required.

Sangria & Paella

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Join us in the Beech Bar for some lovely homemade Paella and Sangria - £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Owners Breakfast

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For owners at Merley Court, Forest Edge & Wilksworth. Join us at the Acorn Restaurant for a delicious breakfast! Booking fee required.

BBQ Breakfast

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See you in the Courtyard for your breakfast baps - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Owners Golf Day

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Join us at the Acorn Restaurant for a bite to eat followed by a round of golf (18+). Booking fee required.

Pool Party & BBQ

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Come and help us celebrate the opening of the outdoor pool… Don’t forget your armbands! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information.

Outdoor Pool Party & BBQ

Back by popular demand! Booking fee required.

BBQ Breakfast

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See you in the Courtyard for your breakfast baps! £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Coffee & Cake

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Join us in the Sales Office for a lovely bit of cake!

Australian & New Zealand Wine Club

For owners in the Seabreeze & Rosewood Area. Join us in the Beech Bar! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Australian & New Zealand Wine Club

For owners in Shorefield rows B-J. Join us in the Beech Bar! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Strawberries & Fizz

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Join us on the terrace for some bubbles and fruity fun! Booking fee required.

Owners Quiz Night

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Get those grey cells in gear for quiz time! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Spanish Themed Food Night

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Come try our taste of España Ole at the Acorn Restaurant! Booking fee required.

Sunday Carvery

Join us in the Beech Bar for a delicious Sunday Carvery - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

American Themed Food Night

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Join us at the Acorn Restaurant for some tasty bites from the good old US of A! Booking fee required.

Cider & Cheese

A relaxed afternoon drinking cider, paired with some lovely cheese - £5pp. Join us in the Beech Bar. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 to book.

BBQ Breakfast

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See you in the Courtyard for your breakfast baps - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Hog Roast & Pimms

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Tasty food and summer drinks at the Sales Office.

Race Night

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An evening at the races…. Who’s your money on?? £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Owners BBQ Afternoon

Come and grab a burger or hot dog - £2pp (weather dependent). Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Hotdogs & Drinks

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Join us at the Sales Office for a lovely snack!

Owners BBQ Afternoon

Come and grab a burger or hot dog - £2pp (weather dependent). Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk for more information or to book.

BBQ Breakfast

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See you in the Courtyard for your breakfast baps - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.
Oakdene-Forest-Fest-family-festival-in-Dorset

Forest Fest

Our very own summer music festival! Lineup includes The Hoosiers, The Honeyz, Ben Haenow and more, plus fairground rides, food trucks and family fun. Tickets required for entry. Buy yours at bit.ly/ForestFestTickets

BBQ Breakfast

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See you in the Courtyard for your breakfast baps - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Games Night

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Join us for some classic games, can you score the most points and win the tournament?? £5pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk for more information.

USA Wine Club

For any owners in Dane Park, Amberwood or Woodland View. Join us in the Beech Bar! £5pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk for more information.

USA Wine Club

For any owners in Seabreeze & Rosewood. Join us in the Beech Bar! £5pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk for more information.

Sunday Carvery

Join us in the Beech Bar for a delicious Sunday Carvery - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Owners Breakfast

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For owners at Orchid through to Willow. Join us at the Acorn Restaurant for a delicious breakfast! Booking fee required.

Ale & Pie

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Come along for some lovely homemade pies and ales to match! Join us in the Beech Bar - £5pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk for more information or to book.

Owners Breakfast

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For owners at Merley Court, Forest Edge & Wilksworth. Join us at the Acorn Restaurant for a delicious breakfast! Booking fee required.

Owners Breakfast

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For any Owners in Shorefield Rows B-J. Join us in the Showbar for a lovely cooked breakfast - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Bulgarian Themed Food Night

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Try something different from our chefs at Acorn Restaurant! Booking fee required.

Coffee & Cake

See you in the Beech Bar for a nice brew and some delicious cake - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Halloween - Best Dress Holiday Home

How spooky is your holiday home? Various prizes to be won!

End of Season Party

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Join us at the Oak Showbar for the end of season party. Theme to be announced. Booking fee required.

Cocktail Making

Get those flaring skills out show and us your best cocktail! Held in the Beech Bar - £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information and to book.

Cocktail Making

Get those flaring skills out show and us your best cocktail! Held in the Beech Bar - £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information and to book.

Psychic Afternoon

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A truly spiritual experience at the Oak Showbar! Booking fee required.

Owners Closing Party

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One last party night! For more information or to book, please contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk

Owners Breakfast

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For owners in Seabreeze & Rosewood. Join us in the Showbar for a lovely cooked breakfast - £2pp. Please contact Sarah Jones on 01590 648363 or sarah.jones@shorefield.co.uk for more information or to book.
Ska-mod-and-reggae-festival-at-Shorefield-Country-Park

Mr Kyps Ska Music Weekender

Enjoy a two-day weekend of Ska, Mod and Reggae at our music festival! Enjoy incredible acts such as Bad Manners, The Dualers & The Jams. Tickets required for entry.

Murder Mystery Evening

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Murderous fun followed by a nice meal at the Oak Showbar! Booking free required.

Spa Day

For owners in Rosewood, Dane Park, Amberwood & Woodland View. Come and relax in Reflections Day Spa with a glass of bubbly - £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 to book.

Coffee & Cake

See you in the Beech Bar for a nice brew and some delicious cake - £2pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information.

Sparkles Wine Club

For owners in Shorefield rows B-J & Seabreeze. Join us in the Beech Bar - £5pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk to book.

Sparkles Wine Club

For owners in Rosewood, Dane Park, Amberwood & Woodland View. Join us in the Beech Bar - £5pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk to book.

Owners Breakfast

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For owners in Dane Park, Amberwood & Woodland View. Join us in the Showbar for a lovely cooked breakfast - £2pp. Please contact Sarah Jones on 01590 648363 or sarah.jones@shorefield.co.uk for more information or to book.
Shorefield-Rock-Weekender

Shorefield Rock Weekender (Xmas Edition!)

Are you ready to rock? Enjoy an incredible weekend of music at Shorefield Country Park. With acts such as The Freddie & Queen Experience, Bon Giovi, Voodoo Vegas & more! Ticket release date announced soon!

Owners Quiz Night

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Get those grey cells in gear for quiz time! £5pp. Contact Sarah Jones on sarah.jones@shorefield.co.uk or 01590 648 363 for more information or to book.

Mince Pie & Mulled Wine

Join us in the Beech Bar to get in the festive spirit! £2pp. Contact Sarah Jones on 01590 648 363 or sarah.jones@shorefield.co.uk to book.

Frequently Asked Questions

My circumstances have changed this year and I need help with covering the yearly running costs, what are my options?

We have a fully managed sublet service that can help with this, we cannot guarantee with how often we can sublet your holiday home out, but your best chances to help with this would be to give us as many peak periods like Easter, school summer holidays to give you the best chance. Our charge for this is 25% of the holiday price, plus VAT. Our Reservations team will be happy to help you can contact them on 01590 648333.

I have seen online that you have different holiday parks that I may prefer to be on, how can I move to another one of Shorefield Holidays parks?

We have many of our Ambassadors enquire about moving holiday parks within our group for various reasons, please contact your on-park ownership team to help.

We may need to look at selling our holiday home, what are my options?

You have various options to you, the best option to get the most back will be to sell your holiday home privately, this may take longer but will get you back the highest value for your holiday home as customers like yourself are buying not only the holiday home but also the lifestyle you brought into, we do have first refusal on the sale price to match your figure after the transfer fee, so please bear this in mind. the 2nd option is to look at selling your holiday home offsite, there are many traders out there that you can arrange to visit your holiday home and quote you a price, you then need to let the park know who can arrange to send you out a ‘Owner removal form’ and give you an idea of disconnection costs, which can vary depending on if you have a veranda. Lastly, we could look to offer you a buy-in price, which will not involve any disconnection costs or commission, we will just arrange with the accounts team to raise any final bills that are due.

How can I move pitches?

If you see another plot on park that you, and thinking about possibly upgrading, please speak to your on park holiday home ownership team who can give you details on how upgrading your holiday home can also give you options on relocating plot.

More frequently asked questions