Owners 20% discountThis means we are closed in January and therefore you are unable to stay overnight in your holiday home during this period. You can visit your home during 'working hours' (10am-4pm) to carry out any maintenance. Here is a reminder of each park's opening dates...
Join our private Facebook group, exclusively for owners across all our holiday parks. We hope this will help to keep you informed and easily bring you new information, so you don't miss any announcements. We will of course still be sending out regular communication to all owners via email, in addition to updating any new information here on your Owners Information Portal.
Here is a list of just some of our exclusive benefits for owners:
As per our site licences, our parks are required to close for a period. Whilst we would usually enjoy welcoming you to tend to your holiday homes between the hours of 10am and 4pm whilst the parks are closed, unfortunately this is no longer possible due to the current National Lockdown. The Government are urging everyone to stay at home, therefore visiting your holiday home during the hours of 10am and 4pm is no longer permitted.
We understand this may come as a disappointment, but kindly ask that you bear with us and follow the guidance to help keep everyone safe. We hope to welcome you back as soon as we can.
Last updated: 27th November 2020. Holidaymakers may have day guests visit them at the parks, provided any visitors are living in Tier 1 or Tier 2, your group size does not exceed more than six people in total and that you do not mix with other households indoors at any time. This includes when visiting our restaurants or leisure facilities, as well as within your accommodation.
Anyone living in a Tier 3 or Tier 4 area should not travel to our parks.
We kindly request that social distancing advice is adhered to, leaving at least 2 metres between you and anyone not from your household or support bubble.
All visitors will also need to complete our short track and trace form or the NHS Track and Trace app when visiting any of our parks.
The above is subject to the parks' reopening. Any of our parks in Tier 3 and Tier 4 areas will remain closed. Please check with each individual park which tier it is placed in.
Following latest advice, face coverings must be worn AT ALL TIMES when entering or walking through any of our facilities. You may remove your face mask once seated at your table within our bars and restaurants, however you must replace your face mask when leaving your table at any time. We also request that all guests wear a face covering when visiting our swimming pool facilities and only remove this when entering the pool area.
Children under 11 years of age and those with health conditions or other physical or mental illness, impairment or disability are exempt from wearing face coverings as stated by the Government.
We are also ensuring that all team members across our parks wear a face covering at all times in public areas for your safety and peace of mind. This includes within our restaurants and bars, receptions, shops and walking between any of these areas indoors. Exceptions apply for our lifeguard teams in the pool areas.
As a handy guide, we are therefore asking gusts to wear face coverings in the following areas at our parks:
We have many of our Ambassadors enquire about moving holiday parks within our group for various reasons, please contact your on-park ownership team to help.
If you see another plot on park that you, and thinking about possibly upgrading, please speak to your on park holiday home ownership team who can give you details on how upgrading your holiday home can also give you options on relocating plot.
