Please be aware that there will be changes to the insurance scheme we operate, the renewals, of which fall on the 30th June 2019.
Having given much thought to the ever increasing and stringent controls under the Financial Conduct Authority (FCA) in relation to the selling of insurance we have decided to no longer act as the Appointed Representative for the Compass Scheme who will, with effect from the 30th June 2019, deal directly with your renewal.
This is normal practice for many parks in our industry, you will be able to go direct to the insurance provider and will be offered more competitive pricing as a result.
The Compass Scheme has recently transferred into the ownership of Binnacle Insurance Services, and we have full confidence in Compass as they have been providing specialist cover to the holiday caravan and parks industry for over 35 years and who are the only insurance providers recommended by the British Holiday Homes & Parks Association (BH&HPA).
You will receive your renewal invitation directly from Compass shortly and full details of how to renew and pay will be explained within their renewal invitation documents.
In conclusion; as we will not be dealing directly with your renewals we remind you that under the basic terms and conditions of owning a holiday home on our holiday parks we require proof of insurance and request that once finalised you provide a copy of your insurance certificate to reception where it will be placed on file.Read more Hide
In Full - A discount is applicable if full payment is received by 31st October that year.
2 Instalments - Pay 50% Deposit by 31st October that year and then pay the balance by 1st March the following year.
In order to spread the payments, we have now teamed up with a company called Premium Credit who are widely used throughout the leisure industry and more specifically by many other holiday parks across the UK.
Unfortunately, we will no longer be able to offer the payment of holiday home insurance premiums in instalments.Read more Hide
Below you will find details on when and what payment you can expect to be requested.
(Please give your account number or invoice number as a reference)
The Accounts Department. Shorefield Holidays Ltd, Shorefield Road, Milford-on-Sea Lymington, Hampshire, SO41 0LH
We can set up a direct debit so that you can clear your bills every month as and when they become due. You are not able to use this to pay your account or individual invoices in instalments.
If you require any further information regarding this service or an application form, please contact Maggie Bartholomew on 01590 648409 or Kim Boswell on 01590 648423 or email email@example.com
We understand that it is important to provide you with all the information you need regarding your holiday home. The Accounts team are here to help you manage your account and give you details about the costs of running your holiday home.
If you have any questions at all regarding your holiday home, then you can contact us via email, firstname.lastname@example.org, call us on 01590 648351, the Accounts office is open Monday to Friday 8:30am - 5:30pm