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Meet The Team Header
Meet The Team Ownership useful and main points of contact

Here To Help

Here are some of our main points of contact that, as owners across our parks, you may find useful and that you will see out and about.

Estate & Operations Teams
Customer Experience
Complex & Services Teams

Oakdene Ambassadors Useful Numbers

Oakdene Ambassadors

A peaceful woodland park situated on the edge of Dorset and Hampshire, set in 55 acres and borders the Avon Forest and unspoilt river meadows.

  • Oakdene Park Warden – Out of reception hours, emergency only call: 07780 958945
  • Oakdene Park Reception open from 7am (closing times vary) - 01202 865601
  • Accounts – For any questions in relation to bills, insurance & site fees. Email: accounts-receiveable@shorefield.co.uk or call: 01590 648353
  • ICT - Contact the Wi-Fi support team for any question in relation to the Wi-Fi service. Email: wifi.support@shorefield.co.uk
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Oakdene Forest Park Illustration

Oakdene Forest Park

Oakdene Forest Park

Oakdene Forest Park

Shorefield Ambassadors Useful Numbers

Shorefield Ambassadors

Your holiday home form home on the southern edge of the beautiful New Forest and just a short stroll from the shingled shores at Milford on Sea.

  • Shorefield Country Park Warden – Out or reception hours, emergency only call: 07767 816865
  • Shorefield Country Park Reception open from 8am (closing times vary) - 01590 648306
  • Accounts – For any questions in relation to bills, insurance & site fees. Email: accounts-receiveable@shorefield.co.uk or call: 01590 648353
  • ICT - Contact the Wi-Fi support team for any question in relation to the Wi-Fi service. Email: wifi.support@shorefield.co.uk
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Shorefield Country Park Illustration

Shorefield Country Park

Shorefield Country Park

Shorefield Country Park

Swanage Ambassadors Useful Numbers

Swanage Ambassadors

Nestled into the hills above Swanage with sweeping views across the World Heritage Jurassic Coast, Swanage Coastal Park is unashamedly designed to offer peace and quiet

  • Swanage Park Reception open from 9am to 5pm - 01929 421822
  • Swanage Park Warden – Out or reception hours, emergency only call: 07921 871172
  • Accounts – For any questions in relation to bills, insurance & site fees. Email: accounts-receiveable@shorefield.co.uk or call: 01590 648353
  • ICT - Contact the Wi-Fi support team for any question in relation to the Wi-Fi service. Email: wifi.support@shorefield.co.uk
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Swanage Coastal Park Illustration

Swanage Coastal Park

Swanage Coastal Park

Swanage Coastal Park

Wilksworth Ambassadors Useful Numbers

Wilksworth Ambassadors

In an idyllic rural location in a quiet corner of Dorset, Wilksworth Caravan Park is close to the historic market town of Wimborne and the golden beaches of Sandbanks and Studland.

  • Wilksworth Park Warden – Out or reception hours, emergency only call: 07921 024514
  • Wilksworth Park Reception open from 8am (closing times vary) - 01202 885467
  • Accounts – For any questions in relation to bills, insurance & site fees. Email: accounts-receiveable@shorefield.co.uk or call: 01590 648353
  • ICT - Contact the Wi-Fi support team for any question in relation to the Wi-Fi service. Email: wifi.support@shorefield.co.uk
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Wilksworth Caravan Park Illustration

Wilksworth Caravan Park

Wilksworth Caravan Park

Wilksworth Caravan Park

Merley Ambassadors Useful Numbers

Merley Ambassadors

A luxury lodge development that blends beautifully into its landscaped Dorset setting, spread over 10 acres in secluded woodland, just two miles from the ancient market town of Wimborne.


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  • Merley Court Park Warden – Out or reception hours, emergency only call: 07758 793560
  • Merley Court Park Reception open from 8am (closing times vary) - 01202 881484
  • Accounts – For any questions in relation to bills, insurance & site fees. Email: accounts-receiveable@shorefield.co.uk or call: 01590 648353
  • ICT - Contact the Wi-Fi support team for any question in relation to the Wi-Fi service. Email: wifi.support@shorefield.co.uk
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Merley Court Holiday Park

Merley Court Holiday Park

Merley Court Holiday Park Illustration

Merley Court Holiday Park

Meet the Team

Chloe Denovan Ambassadors Meet The Team

Chloe Denovan

Customer Experience Manager

Shorefield Holidays Limited

If we are not meeting our usual high standards, or you wish to raise any issues you may have experienced, please email Chloe and the Customer Experience team or chat to them online.

customer.experience@shorefield.co.uk

Stuart Horswill

Stuart Horswill

Operations Manager

Oakdene, Forest Edge, Wilksworth, Merley Court

As operations manager for our Dorset Owners, Stuart is able to help you with any of your park based questions.

stuart.horswill@shorefield.co.uk | 01202 865602

Jonny Maher

Jonny Maher

Operations Manager

Shorefield Country Park

As operations manager, Jonny is able to help you with all of your park based questions relating to either Shorefield or New Forest Lodge Retreat.

jonny.maher@shorefield.co.uk | 01590 648418

Chaz Gross

Chaz Gross

Group Sales Manager

Shorefield Holidays Limited

Chaz can help you with any questions regararding ownership, including any part exchange or upgrade options.

chaz.gross@shorefield.co.uk

Sarah Jones

Sarah Jones

Complex Manager

Shorefield Country Park

Sarah will help with anything club based and is the person to get in touch with to book any of your Ambassadors Events.

sarah.jones@shorefield.co.uk| 01590 648396

Sharon Dean

Sharon Dean

Complex Manager

Oakdene Forest Park

Sharon will help with anything club based at Oakdene and is the person to get in touch with to book any of your Ambassadors Events.

sharon.dean@shorefield.co.uk | 01202 865624

Hannah Rodgers

Hannah Rodgers

Reservations Manager

Shorefield Holidays Limited

Hannah can help with any reservations enquiries and your friends & family discount or and subletting queries you may have when letting out your holiday with us.

hannah.rodgers@shorefield.co.uk | 01590 648370

Zhivko Tanchev

Zhivko Tanchev

Resident Warden

Merley Court Holiday Park

If you need any information or have any queries regarding your pitch or any ground work requirements then please get in contact with Zhi.

zhivko.tanchev@shorefield.co.uk | 01202 881484

Jason Simmonds

Jason Simmonds

Resident Warden

Swanage Coastal Park

If you need any information or have any queries regarding your pitch or any ground work requirements then please get in contact with Jason.

jason.simmonds@shorefield.co.uk | 01929 421822

Katie Mathews Ambassadors Meet The Team

Katie Mathews

Ownership Administrator

Shorefield Holidays Limited

Katie Matthews from the Ownership Team will now be taking care of all your Seasonal Membership & Sublet Pass requests. If you have any queries with Sublet passes then please contact Katie using the details below:

passes@shorefield.co.uk | 01590 648425


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