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Our holiday parks are now closed to holidaymakers until Wednesday 2nd December
Shorefield Getaways in 2020 children at New Forest beach
Discover open spaces Picturesque locations and fresh countryside air

Shorefield Getaways in 2020 and 2021

Escape to the great outdoors and discover nature on your holiday

For many, having something to look forward to is a haven from all the uncertainty around right now.

With the many updates in Government guidance and advice, we have made some considerable changes to our usual breaks. Our ‘Shorefield Getaways’ let you escape and relax in the great outdoors, without all our usual facilities. Discover nature along the miles of beaches right on our doorstep or explore the vast open spaces of the New Forest. Our parks are ideally located for making the most of the outdoors, wherever you choose to experience them.

We were delighted to have safely opened many of our fantastic facilities across our parks after the first lockdown, all with new social distancing measures in place. Unfortunately, it is not yet clear whether we will be permitted to re-open these immediately once our parks are able to do so in December, however we remain hopeful.

Our brand-new experience, ‘Shorefield Getaways’ will apply for all new bookings arriving in 2020 and 2021 until further notice.

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  • Self-contained accommodation
  • Stunning coastal walks
  • Woodland settings
  • Miles of local beaches
  • Indoor swimming pools
  • Pet-friendly parks
  • Hot tub retreats
  • Outdoor dining & food delivery service at Oakdene & Shorefield
  • Contactless check-in
  • Enhanced cleaning procedures
  • Track and trace in place at all our parks
  • Face coverings mandatory for all staff in our public areas
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Shorefield Getaways

Shorefield Getaways

To comply with Government guidelines, Shorefield Getaways let you experience the great outdoors and make unforgettable family memories, without all our usual facilities.

We've also been awarded the Visit Britain 'We're Good To Go' industry standard, with a range of new procedures and clear processes in place to ensure your safety and reassurance. All new bookings for the 2020 and 2021 season will be taken on the basis of reduced facilities until further notice.

Breath in the fresh Dorset sea air or unwind in the leafy surroundings of the New Forest. Wherever you choose to take your Shorefield Getaway, you’ll be spoilt for choice with open spaces to explore and discover.

You can take a look at all the changes we're making across our parks to safely welcome you back in our latest blog too.

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  • Wide open beaches
  • Social distancing
  • Food delivery service to your accommodation
  • Self-contained luxury lodges and modern caravans
  • Outdoor dining
  • Free Wi-Fi across all our parks
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Discover our stunning coastal and New Forest getaways

Contactless Check-in

Contactless Check-in

We’ve introduced contactless check-in for all our Shorefield Getaways, so you don’t need to worry about key handovers or queueing at Reception.

We want to make things as safe and easy for you as possible. Our new contactless check-in removes the need for face-to-face contact with any of our friendly team. Simply head straight to your accommodation and your key will be waiting for you in a secure location! Due to our enhanced cleaning regimes, your accommodation may take a little longer to be ready. Our check-in times for self-catering accommodation are from 5pm for holidays booked directly with us. Whilst we aim to have your accommodation ready as soon as possible, due to our enhanced cleaning regimes this may take a little longer.

  • Zero contact needed
  • Head straight to your accommodation
  • No queuing at reception
  • Check-in from 5pm
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How does it work? Take a look!

Contactless check in at Shorefield Holiday Parks in Dorset and the New Forest

Contactless check-in for all our accommodation

What facilities will be open?

What facilities will be open?

We were delighted to have safely reopened a range of our fantastic facilities after the first lockdown, all with new social distancing measures in place, and hope to do so again as soon as possible when our parks reopen.

Swimming pools, gyms and the outdoor sports courts will just need to be booked in advance to ensure social distancing and help keep you safe. Simply book online or using our app up to 48 hours in advance... You can even do it whilst you're on park! The following facilities safely reopened across our holiday parks:

  • Indoor swimming pools
  • Safely distanced entertainment 6pm-10pm on Tuesdays, Thursdays, Fridays Saturdays and Sundays*
  • Bars and restaurants with table service*
  • Food delivery service straight to your accommodation*
  • Indoor arcades*
  • Gyms*
  • Our outdoor play parks
  • Adventure Golf at Oakdene Forest Park
  • Outdoor tennis court and football court at Shorefield Country Park
  • Reflections Day Spa at Shorefield Country Park
  • Launderettes
  • Our on-site shops
  • *at Oakdene and Shorefield only
  • Our saunas, steam rooms, Go Active+ and Oakdene Escape Rooms remain closed until further notice
  • Please note the Retreat Bar and Gym at Merley remain closed until further notice
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1 Indoor Flume Swimming

Pre-book your swimming session from our app

Tides acorn food ordering app

Order food from your table or directly to your accommodation

2 Child Slide Play Park

Explore our outdoor play parks

Adventure-Golf-at-Oakdene-Forest-Park-in-Ringwood

Adventure Golf at Oakdene Forest Park

Tennis Court Shorefield

Outdoor tennis court at Shorefield Country Park

New Cleaning Procedures

New Cleaning Procedures

We've made some significant changes to our cleaning procedures and increased our sanitation routine, meaning every single holiday home is cleaned to an exceptionally high standard.

Our cleaning teams focus on high-touch areas such as door handles, TV remote controls, kitchen fittings and tabletops. Alongside increased sanitation, we’ve also introduced a brand-new swab test system which randomly tests four areas within each holiday home, to ensure the utmost standards of cleanliness and give you added reassurance.

We have also reduced our inventory and the amount of non-essential items in our self-catering accommodation, to minimise the risk to you through high-touch areas.

Our shared shower and toilet facilities at our camping and touring parks also have more frequent and enhanced cleaning schedules, alongside our focus on touch points here too.

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Changes we've made across our parks

Increased sanitation and cleaning procedures Shorefield Holidays

Increased sanitation and a focus on touch points

Face Coverings

Face Coverings

We're here to keep you and your family safe... That's why all our teams across our South Coast parks are required to wear face coverings at all times* in any indoor public areas.

We ask that all guests wear face coverings when entering or moving around any of our facilities, as required by Government, to help prevent the spread of the virus. This includes within our entertainment venues, arcades, receptions and our restaurants until you are seated at your table. Excludes children under 11 years of age and those with health conditions/exemptions. As a handy guide, we are therefore asking guests to wear face coverings in the following areas at our parks:

*Exceptions apply for our entertainers whilst performing on stage, in addition to our lifeguard teams in the pool areas or any team behind a protective separator screen.

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  • Arcades
  • Receptions
  • Sales Offices
  • Shops
  • Bars and Restaurants - You may remove your mask once at your table
  • Face coverings must be worn when entering or moving around ANY of our facilities
  • Our staff are required to wear face masks at all times in public areas
  • Excludes children under 11 and those with valid health conditions or exemptions
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Woman wearing a face mask whilst looking at phone

Keeping you and your family safe

Socially Distanced Holidays

Socially Distanced Holidays

All our self-contained holiday homes across our parks are at least 5 metres apart, giving you plenty of space between your closest neighbour and making them the perfect choice for a socially distanced getaway.

If you do need to pick up some essentials from our on-site shops, visit our holiday home ownership offices or simply pop to reception for any reason, that’s no problem! We’ve introduced clear floor markings, protective separator screens and one-way systems to help you stay socially distant and give you peace of mind.

Please note that we are asking all guests and staff to wear face coverings when entering any of our indoor facilities. We’ll also have plenty of sanitising stations situated throughout our main facility buildings.

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  • All holiday homes are at least 5 metres apart
  • Sanitising stations situated throughout our main facilities
  • Protective separator screens installed
  • Social distancing floor markings for ease and reassurance
  • Self-contained accommodation
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Holiday park entrace with social distancing

Social distancing measures in place throughout our holiday parks

The Great Outdoors

The Great Outdoors

You’ll find all our parks in idyllic locations along some of the most stunning parts of the UK’s South Coast.

There’s plenty for you and friends or family to explore, right on our doorstep. Discover miles of beautiful beaches or leafy forest landscapes – the choice is yours! The hardest thing will be not falling in love with the area!

  • Coastal landscapes
  • Award-winning local beaches
  • Vast open spaces of the New Forest
  • Fresh sea air
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Family Walking Dog Through Woodland

Open spaces and forest landscapes

Mother and child on beach at sunset

Miles of beaches

New Forest Pony In Colourful New Forest Heathland

Plenty to explore in the New Forest

1 Bournemouth Beach

Sandy beaches of Bournemouth

Young girl on Milford on Sea beach in summer

Enjoy socially distanced days on our local coastline

Couple Cycle Through A Leafy Forest Canopyt

Scenic cycle routes

Coronavirus Booking Guarantee

Coronavirus Booking Guarantee

We've got you covered. All our 2020 Shorefield Getaways are covered by our Booking Guarantee, meaning you can rest safe in the knowledge that your booking is secure if the Coronavirus pandemic affects your holiday.

Find more details on our Booking Guarantee page.

  • Covers any 2020 or 2021 holiday
  • Reassurance of your booking
  • Allows you to reschedule for another date
Woman in hot tub booking guarantee

Hot tub lodges

Family Piggyback on a caravan holiday in the New Forest

Self-containted holiday accommodation

5 Lodges Woodland Park Oakdene

Scenic woodland and coastal park locations

Frequently Asked Questions

Will your parks be shut due to COVID-19?

We are saddened to say that following the recent decision by the Government, our parks will be closed from 5pm on Wednesday 4th November until at least Wednesday 2nd December.

We will be directly contacting all guests booked to arrive before 2rd December to discuss your options, as covered by our Booking Guarantee. We kindly ask that due to the high number of calls and increased demand, that you wait for a member of our team to call you rather than phoning us.

What is contactless check-in?

As an added safety measure following Government guidance and social distancing advice, all our accommodation now feature 'contactless check-in' as standard. This means you don't have to pick up your key from reception, instead it will be ready and securely waiting for you at your accommodation at your designated check-in time. We'll even provide directions to your accommodation, where everything will be waiting for you so you can make the most of every moment on park.

Shortly before your holiday starts you will receive our pre-arrival email, where you can register all your details and begin the online check-in process.

Do you provide towels?

Towels and tea towels are provided in our hot tub accommodation, all our houses and Select+ lodges, however we recommend bringing a spare as you never know when it may come in handy (trips to the beach or having a separate towel for use in the hot tub is ideal!) We supply one hand towel and one bath towel per person.

We therefore do not provide towels or tea towels in our Select lodges or our range of caravan accommodation (with the exception of our Sublime Hot Tub Caravans) and therefore advise that you bring your own.

We also recommend bringing your own toiletries including soap, shower gel, shampoo and other bathroom necessities.

How do I get 15% off my holiday, in line with the new reduction in VAT?

Whilst it is not compulsory for businesses to pass on the 15% off, we're passing the savings on to you! To save 15% on any holiday booked before the 31st March 2021, use the discount code VAT15 when booking and we'll take off the extra 15%!

The balance of your holiday must be paid in full by 31st March 2021 to receive the full 15% off.

Any new booking with an outstanding balance after this date will be increased by 15%, back to the original VAT rate, unless you choose to pay the balance of your holiday before the 31st March. In this case, the VAT saving will still apply.

Due to COVID-19, what facilities will be open?

We were delighted to safely open the following facilities across our parks after the first lockdown, all with new social distancing measures in place. Unfortunately, it is not yet clear whether we will be permitted to re-open these immediately once our parks are able to do so in December, however we remain hopeful:

  • Entertainment venues at Oakdene Forest Park and Shorefield Country Park*
  • Indoor bars and restaurants with table service only, at Oakdene Forest Park and Shorefield Country Park
  • Outdoor Dining at Oakdene Forest Park and Shorefield Country Park
  • Indoor Swimming Pools at all parks
  • Outdoor Swimming Pools at all parks
  • Tennis & Football Courts at Shorefield Country Park
  • Indoor arcades at Oakdene Forest Park and Shorefield Country Park
  • Adventure Golf at Oakdene Forest Park
  • Food delivery service at Oakdene Forest Park & Shorefield Country Park
  • On-site shops across all parks
  • Launderettes at all of our holiday parks
  • Outdoor play parks at all parks
  • Gyms at Oakdene Forest Park and Shorefield Country Park
  • Reflections Day Spa at Shorefield Country Park

*Please note that our entertainment venues will be open from 6pm - 10pm on Tuesdays, Thursdays, Fridays Saturdays and Sundays with safely distanced family fun. We are asking that all guests come 'swim-ready' when using the pools.

For your safety we regret that closures will therefore still apply for our saunas and steam rooms, Oakdene's Escape Rooms and Go Active+ until further notice. Unfortunately the Retreat Bar and Gym at Merley Court also remain closed until further notice. You can still get away and enjoy the stunning open spaces, miles of beaches and scenic woodlands on one of our 'Shorefield Getaways'.

Face coverings must be worn AT ALL TIMES when entering or walking through any of our facilities. You may remove your face mask once seated at your table within our bars and restaurants, however you must replace your face mask when leaving your table at any time. We also request that all guests wear a face covering when visiting our swimming pool facilities and only remove this when entering the pool area. Children under 11 years of age and those with health conditions or other impairment are exempt from wearing face coverings as stated by the Government.

We will keep you updated if the Government make any announcements that indicate whether we will be allowed to re-open our facilities.

Due to Coronavirus, if I don’t want to arrive for my holiday can I get a refund?

All 2020 and 2021 holidays booked with us are covered by our Booking Guarantee, letting you move your booking free of charge, provided you give us 4 weeks notice. You can move your holiday to any date up until the end of 2021*.

Should the Government issue a local lock-down in your area, meaning you cannot travel to our holiday parks, you can move your booking to an alternative date free of charge* even if you are within the 4 weeks' notice period.

*Charges may apply if your holiday is moved to a date with an increased tariff period. Please check our Booking Guarantee page for details of alternative dates available. Any holidays outside 4 weeks of arrival are bound by our normal T&Cs.

Do I need to wear a face mask/face covering?

Following latest advice, face coverings must be worn AT ALL TIMES when entering or walking through any of our facilities. You may remove your face mask once seated at your table within our bars and restaurants, however you must replace your face mask when leaving your table at any time. We also request that all guests wear a face covering when visiting our swimming pool facilities and only remove this when entering the pool area.

Children under 11 years of age and those with health conditions or other physical or mental illness, impairment or disability are exempt from wearing face coverings as stated by the Government.

We are also ensuring that all team members across our parks wear a face covering at all times in public areas for your safety and peace of mind. This includes within our restaurants and bars, receptions, shops and walking between any of these areas indoors. Exceptions apply for our entertainers whilst performing on stage, in addition to our lifeguard teams in the pool areas.

As a handy guide, we are therefore asking gusts to wear face coverings in the following areas at our parks:

  • Arcades
  • Receptions
  • Sales Offices
  • Shops
  • Bars and Restaurants - If you're moving around our bar and restaurant areas you must be wearing a face mask until you are seated. You may then take it off to eat/drink. Should you need to leave your table for any reason, you will need to replace your face covering.
More frequently asked questions

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Fantastic holidays since 1958
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From our standard to our signature collection
Our Booking Guarantee
Applies to all our 2020 holidays

Our Happy Guests

Felt Covid Safe

Loved this place! Great location, spotless modern caravan with amazing shower and very friendly helpful staff. Restaurant was well organised and felt Covid safe, kids loved the amusements.

Roisin Burns – Sep 2020 Facebook 46
Lodge-accommodation-interior-review-image Oakdene Forest Park St. Leonards, Dorset Facebook
Lovely

We had a wonderful time. The lodge was excellent and the park was lovely and especially use of the pool on the sister site.

Mrs Hitchings – Oct 2020 Smartsurvey 10
Contactless check in for accommodation Forest Edge Holiday Park St. Leonards, Dorset Smartsurvey
Family Weekend Away

We were lucky enough to stay during a heatwave & had a fantastic weekend. We were really impressed with the way Shorefield have approached the current Covid limitations. The caravan was spotless & a card had been left detailing which frequently touched areas had been Covid tested before arrival.

nicolagR9900TI – Aug 2020 Tripadvisor 40
Seaside-caravan-interior-lounge Shorefield Country Park Milford-on-Sea, Hampshire Tripadvisor
Excellent social distancing

Excellent social distancing measures in place. Food was brilliant, used the app to order food and drinks and everything came in good time. Will probably go again.

Bryan O'Neill – Aug 2020 Google 44 2020
Woman walking in Hurn Forest review 3200x2400 Oakdene Forest Park St. Leonards, Dorset Google
Clean and Safe

Perfect location for exploring all the area has to offer, trips to Country Parks, driving through the New Forest and seaside towns. We stayed in a Sensation 2 caravan and it was clean and modern. Just a perfect getaway, lots of family fun and great facilities, everything felt clean and safe too.

Charlie T – Aug 2020 Tripadvisor 50
1 Hurn Forest Woodland Nature Oakdene Forest Park St. Leonards, Dorset Tripadvisor
Outstanding

Upon arrival, I was impressed by the cleanliness of a lodge. It was immaculate, inside and out. The staff were outstanding. I was always greeted with a friendly smile & they offered me recommendations on local activities. I can’t say enough about this park, the staff and cleanliness of the lodge.

Cheeseaddict1 – Sep 2020 Tripadvisor 50
2 Two Children Beach Ice Cream Summer Swanage Coastal Park Swanage, Dorset Tripadvisor
Really enjoyable break

A really enjoyable break booked at short notice. Even with the current Covid-19 restrictions we felt the accommodation and the site facilities were at the highest of standards and very much compliant to the present requirements. We would have no hesitation in booking further breaks with Shorefield.

Mr Richards – Oct 2020 Smartsurvey 10 Out Of 10
Oakdene-forest-park-caravan-exterior Oakdene Forest Park St. Leonards, Dorset Smartsurvey

Why Holiday With Shorefield?