Escape to the great outdoors and discover nature on your holiday
For many, having something to look forward to is a haven from all the uncertainty around.
With the many updates in Government guidance and advice, we have made some considerable changes to our usual breaks to let you safely enjoy a south coast staycation. Our ‘Shorefield Getaways’ let you escape and relax in the great outdoors and make treasured family memories. Discover nature along the miles of beaches right on our doorstep or explore the vast open spaces of the New Forest. Our parks are ideally located for making the most of the outdoors, wherever you choose to experience them on your staycation.
We are delighted to have safely reopened all of our usual fantastic facilities across our parks, following the government's latest guidance.
Our ‘Shorefield Getaways’ experience will apply for all new bookings arriving in 2022 until further notice.
Shorefield Getaways let you experience the great outdoors and make unforgettable family memories
We've also been awarded the Visit Britain 'We're Good To Go' industry standard, with a range of new procedures and clear processes in place to ensure your safety and reassurance.
Breath in the fresh Dorset sea air or unwind in the leafy surroundings of the New Forest. Wherever you choose to take your Shorefield Getaway, you’ll be spoilt for choice with open spaces to explore and discover.
We’ve introduced contactless check-in for all our Shorefield Getaways, so you don’t need to worry about key handovers or queueing at Reception.
We want to make things as safe and easy for you as possible. Our contactless check-in removes the need for face-to-face contact with any of our friendly team. Simply head straight to your accommodation and your key will be waiting for you in a secure location! Whilst we aim to have your accommodation ready as soon as possible, due to our thorough cleaning regimes this may take a little longer.
We are delighted to have safely reopened all our usual facilities!
Please note that sessions in our gyms and outdoor sports courts need to be pre-booked online or using our app... You can even do so whilst you're on park! Sessions can be booked no more than 48 hours in advance. Currently, the following facilities have safely reopened:
Indoor and outdoor swimming pools
Nightly entertainment, including our dancefloors!*
Food delivery service straight to your accommodation*
Indoor and outdoor dining*
Gyms*
Indoor arcades*
Our on-site shops
Oakdene Escape Rooms
Go Active+ activities at Oakdene
Reflections Day Spa at Shorefield Country Park
Changing rooms
*at Oakdene and Shorefield only
Please note the Retreat Bar and Gym at Merley remain closed until further notice
We're here to keep you and your family safe... That's why all our teams across our South Coast parks will continue to wear face coverings in any of our indoor public areas where divider screens aren't present.
Face coverings are now required by law in most indoor public places except where food and drink is served (therefore in our bars and restaurants), however we do advise that you wear these when moving around our bars or restaurants and remove them when seated to eat or drink).
We continue to encourage the use of face coverings when visiting moving through busy areas in which there are people you would not normally socialise with.
Our staff and team members will continue to wear masks in public areas where divider screens aren't present and our spa team will wear face coverings for your treatment. Please continue to wear a face covering in the following areas on our parks:
All our self-contained holiday homes across our parks are at least 5 metres apart, giving you plenty of space between your closest neighbour and making them the perfect choice for a socially distanced staycation.
If you do need to pick up some essentials from our on-site shops, visit our holiday home ownership offices or simply pop to reception for any reason, that’s no problem! We’ve introduced protective separator screens to help you stay socially distant and give you peace of mind.
Please note that we continue to encourage guests wear face coverings when entering any of our indoor facilities.
You’ll find all our parks in idyllic locations along some of the most stunning parts of the UK’s South Coast.
There’s plenty for you and friends or family to explore, right on our doorstep. Discover miles of beautiful beaches or leafy forest landscapes – the choice is yours! The hardest thing will be not falling in love with the area!
Coastal landscapes
Award-winning local beaches
Vast open spaces of the New Forest
Fresh sea air
Enjoy a staycation in the some of the UK's most beautiful regions
We've got you covered. All holidays booked with us are covered by our Booking Guarantee, meaning you can rest safe in the knowledge that your booking is secure if the Coronavirus pandemic affects your holiday.
We understand the need to be flexible in the current situation. That's why all holidays booked with us are covered by our 'Booking Guarantee' to help you in as many ways as possible.Booking Guarantee
Frequently Asked Questions
What is contactless check-in?
As an added safety measure following Government guidance and social distancing advice, all our accommodation now feature 'contactless check-in' as standard. This means you don't have to pick up your key from reception, instead it will be ready and securely waiting for you at your accommodation at your designated check-in time. We'll even provide directions to your accommodation, where everything will be waiting for you so you can make the most of every moment on park.
Shortly before your holiday starts you will receive our pre-arrival email, where you can register all your details and begin the online check-in process.
Due to Coronavirus, if I don’t want to arrive for my holiday can I get a refund?
If our parks are forced to close, any holiday arriving during our closed period can be moved† or receive a no-quibble refund.
If your home region is locked down further by the Government or Government restrictions prevent you from arriving for your holiday, you can move your booking to an equivalent date free of charge† or receive a full no-quibble refund. We will happily action this within 4 weeks of your arrival**.
If you are contacted by Track and Trace and are required to self-isolate or test positive for COVID-19, you can move your booking free of charge to an equivalent date†, or receive a full no-quibble refund, provided you give us between 4 weeks’ notice and up until 3 days prior to your arrival. Alternatively, you may move to any alternative date and pay any additional holiday premium where applicable†
You also have the option to redeem your credit at a later date against any future holiday if you're not yet sure when you would want to visit us.
†Charges may apply if your holiday is moved to a date with an increased tariff period. Please check our Booking Guarantee page for full details and alternative dates available. Outside of the above, any holidays arriving within 2 weeks of arrival are bound by our normal T&Cs. Please refer here for your rights to cancel and receive a refund under any other circumstances.
Due to COVID-19, will your shared shower and toilet facilities at your camping and touring parks be open?
Our shared shower and toilet blocks at our campsites will be reopening in line with government guidelines. We do however advise that you make use of your own 'on board' facilities in your motorhome or tourer as much as possible where available.
Do you provide towels?
Towels are provided in our hot tub accommodation, all our houses and Select+ lodges, however we recommend bringing a spare as you never know when it may come in handy (trips to the beach or having a separate towel for use in the hot tub is ideal!) We supply one hand towel and one bath towel per person.
We therefore do not provide towels in our Select lodges or our range of caravan accommodation (with the exception of our Sublime Hot Tub Caravans) and therefore advise that you bring your own.
You can hire towels for your holiday and can even add these to your booking, should your accommodation not come with them as standard! A set of towels is charged at £6.50 per set and includes one hand towel and one bath towel. Simply add these to your booking when reviewing your accommodation online and they'll be ready and waiting for you when you arrive.
We do also recommend bringing your own toiletries including soap, shower gel, shampoo and other bathroom necessities.
English Tourism Week | Friday 18 - Sunday 27 March 2022. A week long celebration of events, showcasing the quality and vibrancy of the visitor experiences and the value the tourism industry brings to our nation.
In between seasons, we have been busy working on lots of refurbishments throughout our accommodation range and facilities in preparation of the opening of all parks.
Looking for a list of Bonfire Night events happening in Dorset and Hampshire? Here's all the information you need about the best family-friendly firework displays and bonfire night events near our holiday parks.
Clean friendly site and staff. Lovely location. Great pools. Easy Covid check ins.
Karen Hayes – Jun 2021
Oakdene Forest Park
St. Leonards, Dorset
Very covid clean
Very Covid clean caravans. Lots of activities. Have to book the swimming pool in advance. Fun weekend.
Kim Cannings – Apr 2021
Oakdene Forest Park
St. Leonards, Dorset
Covid Secure
Super quiet site. Covid secure. A well stocked shop. We were even met on arrival offering to order bread, croissants and newspapers. What more can you ask for? We will be back, thank you Lytton Lawn.
Julie McCartney – Apr 2021
Lytton Lawn Touring Park
Milford-on-Sea, Hampshire
Clean and Safe
Perfect location for exploring all the area has to offer, trips to Country Parks, driving through the New Forest and seaside towns. We stayed in a Sensation 2 caravan and it was clean and modern. Just a perfect getaway, lots of family fun and great facilities, everything felt clean and safe too.
Charlie T – Aug 2020
Oakdene Forest Park
St. Leonards, Dorset
Signature Lodge - Swanage Coastal Park
Another amazing week at Swanage Coastal Park!! Contactless check-in worked a treat. Lodge was lovely, clean and fresh on arrival. Another amazing visit to a Shorefield site, wouldn't book with anyone else! Swanage is a must-visit, such a beautiful place in the UK! Already booked to stay again!
lukie2015 – Sep 2021
Swanage Coastal Park
Swanage, Dorset
Great as ever
We have been coming to Lytton Lawn for many years for the two weeks after the children’s half term holidays. It’s always been very good but this year has felt even better. The staff have been lovely, we had a very warm welcome when we arrived.
brelicagold44 – Oct 2021
Lytton Lawn Touring Park
Milford-on-Sea, Hampshire
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