Escape to the great outdoors and discover nature on your holiday
For many, having something to look forward to is a haven from all the uncertainty around right now.
With the many updates in Government guidance and advice, we have made some considerable changes to our usual breaks. Our ‘Shorefield Getaways’ let you escape and relax in the great outdoors and make treasured family memories, without all our usual facilities. Discover nature along the miles of beaches right on our doorstep or explore the vast open spaces of the New Forest. Our parks are ideally located for making the most of the outdoors, wherever you choose to experience them.
We were delighted to have safely opened many of our fantastic facilities across our parks after the first lockdown, all with new social distancing measures in place. Unfortunately, it is not yet clear whether we will be permitted to re-open these immediately once our parks are able to do so at the start of the new season in 2021, however we remain hopeful.
Our brand-new experience, ‘Shorefield Getaways’ will apply for all new bookings arriving in 2021 until further notice.
Save an incredible 20%* on your 2021 getaway to Dorset or the New Forest in our Holiday Sale! Plus, all 2021 holidays are covered by our Booking Guarantee. *Terms and conditions apply.Find out more
To comply with Government guidelines, Shorefield Getaways let you experience the great outdoors and make unforgettable family memories, without all our usual facilities.
We've also been awarded the Visit Britain 'We're Good To Go' industry standard, with a range of new procedures and clear processes in place to ensure your safety and reassurance. All new bookings for the 2021 season will be taken on the basis of reduced facilities until further notice.
Breath in the fresh Dorset sea air or unwind in the leafy surroundings of the New Forest. Wherever you choose to take your Shorefield Getaway, you’ll be spoilt for choice with open spaces to explore and discover.
We’ve introduced contactless check-in for all our Shorefield Getaways, so you don’t need to worry about key handovers or queueing at Reception.
We want to make things as safe and easy for you as possible. Our new contactless check-in removes the need for face-to-face contact with any of our friendly team. Simply head straight to your accommodation and your key will be waiting for you in a secure location! Due to our enhanced cleaning regimes, your accommodation may take a little longer to be ready. Our check-in times for self-catering accommodation are from 5pm for holidays booked directly with us. Whilst we aim to have your accommodation ready as soon as possible, due to our enhanced cleaning regimes this may take a little longer.
We were delighted to have safely reopened a range of our fantastic facilities after the first lockdown, all with new social distancing measures in place, and hope to do so again as soon as possible when our parks reopen.
Swimming pools, gyms and the outdoor sports courts will just need to be booked in advance to ensure social distancing and help keep you safe. Simply book online or using our app up to 48 hours in advance... You can even do it whilst you're on park! The following facilities safely reopened across our holiday parks:
Indoor swimming pools
Bars and restaurants with table service*
Food delivery service straight to your accommodation*
Indoor arcades*
Gyms*
Our outdoor play parks
Adventure Golf at Oakdene Forest Park
Outdoor tennis court and football court at Shorefield Country Park
Launderettes
Our on-site shops
*at Oakdene and Shorefield only
Our saunas, steam rooms, Go Active+ and Oakdene Escape Rooms remain closed until further notice
Please note the Retreat Bar and Gym at Merley remain closed until further notice
We've made some significant changes to our cleaning procedures and increased our sanitation routine, meaning every single holiday home is cleaned to an exceptionally high standard.
Our cleaning teams focus on high-touch areas such as door handles, TV remote controls, kitchen fittings and tabletops. Alongside increased sanitation, we’ve also introduced a brand-new swab test system which randomly tests four areas within each holiday home, to ensure the utmost standards of cleanliness and give you added reassurance.
We have also reduced our inventory and the amount of non-essential items in our self-catering accommodation, to minimise the risk to you through high-touch areas.
Our shared shower and toilet facilities at our camping and touring parks also have more frequent and enhanced cleaning schedules, alongside our focus on touch points here too.
We're here to keep you and your family safe... That's why all our teams across our South Coast parks are required to wear face coverings at all times* in any indoor public areas.
We ask that all guests wear face coverings when entering or moving around any of our facilities, as required by Government, to help prevent the spread of the virus. This includes within our arcades, receptions and our restaurants until you are seated at your table. Excludes children under 11 years of age and those with health conditions/exemptions. As a handy guide, we are therefore asking guests to wear face coverings in the following areas at our parks:
*Exceptions apply for our entertainers whilst performing on stage, in addition to our lifeguard teams in the pool areas or any team behind a protective separator screen.
All our self-contained holiday homes across our parks are at least 5 metres apart, giving you plenty of space between your closest neighbour and making them the perfect choice for a socially distanced getaway.
If you do need to pick up some essentials from our on-site shops, visit our holiday home ownership offices or simply pop to reception for any reason, that’s no problem! We’ve introduced clear floor markings, protective separator screens and one-way systems to help you stay socially distant and give you peace of mind.
Please note that we are asking all guests and staff to wear face coverings when entering any of our indoor facilities. We’ll also have plenty of sanitising stations situated throughout our main facility buildings.
You’ll find all our parks in idyllic locations along some of the most stunning parts of the UK’s South Coast.
There’s plenty for you and friends or family to explore, right on our doorstep. Discover miles of beautiful beaches or leafy forest landscapes – the choice is yours! The hardest thing will be not falling in love with the area!
We've got you covered. All our 2021 Shorefield Getaways are covered by our Booking Guarantee, meaning you can rest safe in the knowledge that your booking is secure if the Coronavirus pandemic affects your holiday.
We understand the need to be flexible in the current situation. That's why all 2021 holiday bookings are covered by our 'Booking Guarantee' to help you in as many ways as possible.Booking Guarantee
Frequently Asked Questions
What is contactless check-in?
As an added safety measure following Government guidance and social distancing advice, all our accommodation now feature 'contactless check-in' as standard. This means you don't have to pick up your key from reception, instead it will be ready and securely waiting for you at your accommodation at your designated check-in time. We'll even provide directions to your accommodation, where everything will be waiting for you so you can make the most of every moment on park.
Shortly before your holiday starts you will receive our pre-arrival email, where you can register all your details and begin the online check-in process.
Due to COVID-19, what facilities will be open?
We were delighted to safely open the following facilities across our parks after the first lockdown, all with new social distancing measures in place. Unfortunately, due to the regularly changing tier system, it is not yet clear whether we will be permitted to open all of these immediately once our parks reopen for the new season in 2021, however we remain hopeful:
Entertainment venues at Oakdene Forest Park and Shorefield Country Park*
Indoor bars and restaurants with table service only, at Oakdene Forest Park and Shorefield Country Park
Outdoor Dining at Oakdene Forest Park and Shorefield Country Park
Indoor Swimming Poolsat all parks
Outdoor Swimming Pools at all parks
Tennis & Football Courts at Shorefield Country Park
Indoor arcades at Oakdene Forest Park and Shorefield Country Park
Adventure Golf at Oakdene Forest Park
Food delivery service at Oakdene Forest Park & Shorefield Country Park
On-site shops across all parks
Launderettes at all of our holiday parks
Outdoor play parks at all parks
Gyms at Oakdene Forest Park and Shorefield Country Park
Reflections Day Spa at Shorefield Country Park
Please note that the above are all subject to the Government's tiering system assigned to each individual park.
For your safety we regret that closures will therefore still apply for our saunas and steam rooms, Oakdene's Escape Rooms and Go Active+ until further notice. Unfortunately the Retreat Bar and Gym at Merley Court also remain closed until further notice. You can still get away and enjoy the stunning open spaces, miles of beaches and scenic woodlands on one of our 'Shorefield Getaways'.
We will keep you updated if the Government make any announcements that indicate whether we will be permitted to re-open our facilities and any changes that may take place.
Due to Coronavirus, if I don’t want to arrive for my holiday can I get a refund?
All 2020 and 2021 holidays booked with us are covered by our Booking Guarantee.
If our parks are forced to close, any holiday arriving during our closed period can be moved free of charge or receive a no-quibble refund.
Should the Government issue a local lock-down in your area, meaning you cannot travel to our holiday parks, you can move your booking to an alternative date free of charge* or receive a full no-quibble refund. We will happily action this within 4 weeks of your arrival**.
If you are contacted by Track and Trace and are required to self-isolate or test positive for COVID-19, you can move your booking free of charge to an equivalent date†, or receive a full no-quibble refund, provided you give us between 4 weeks’ notice and up until 3 days prior to your arrival. Alternatively, you may move to any alternative date and pay any additional holiday premium where applicable†
†Charges may apply if your holiday is moved to a date with an increased tariff period. Please check our Booking Guarantee page for details of alternative dates available. Any holidays outside 4 weeks of arrival are bound by our normal T&Cs.
Do I need to wear a face mask/face covering?
Following latest advice, face coverings must be worn AT ALL TIMES when entering or walking through any of our facilities. You may remove your face mask once seated at your table within our bars and restaurants, however you must replace your face mask when leaving your table at any time. We also request that all guests wear a face covering when visiting our swimming pool facilities and only remove this when entering the pool area.
Children under 11 years of age and those with health conditions or other physical or mental illness, impairment or disability are exempt from wearing face coverings as stated by the Government.
We are also ensuring that all team members across our parks wear a face covering at all times in public areas for your safety and peace of mind. This includes within our restaurants and bars, receptions, shops and walking between any of these areas indoors. Exceptions apply for our lifeguard teams in the pool areas.
As a handy guide, we are therefore asking gusts to wear face coverings in the following areas at our parks:
Arcades
Receptions
Sales Offices
Shops
Bars and Restaurants - If you're moving around our bar and restaurant areas you must be wearing a face mask until you are seated. You may then take it off to eat/drink. Should you need to leave your table for any reason, you will need to replace your face covering.
Do you provide towels?
Towels and tea towels are provided in our hot tub accommodation, all our houses and Select+ lodges, however we recommend bringing a spare as you never know when it may come in handy (trips to the beach or having a separate towel for use in the hot tub is ideal!) We supply one hand towel and one bath towel per person.
We therefore do not provide towels or tea towels in our Select lodges or our range of caravan accommodation (with the exception of our Sublime Hot Tub Caravans) and therefore advise that you bring your own.
We also recommend bringing your own toiletries including soap, shower gel, shampoo and other bathroom necessities.
How do I get 20% off my holiday as part of your 2021 Holiday Sale?
We'll automatically apply the discount for your holiday on any booking made between the 23rd December and 31st January! Just use our holiday search as usual to look for your ideal getaway on your chosen dates and we'll show you the reduced price, including the 20% off!
Please be aware that the balance of your holiday must be paid in full by 31st March 2021 to receive the full 20% off as part of this sale.
Any holiday with an outstanding balance after this date will revert to the original holiday price, which must then be paid 4 weeks prior to your arrival date.
Valid for new bookings only. Includes camping and touring pitches in addition to all our self-catering accommodation. Cannot be used in conjunction with any other offer.
In light of the Coronavirus challenges we are all facing, here at Shorefield Holidays we have been busy making lots of updates across our Dorset & New Forest holiday parks to safely welcome you back as soon as we can.
We're constantly investing into our parks to make your stay the best it can be, and 2020 is no exception as we're introducing a range of brand new caravans at Oakdene Forest Park alone.
The New Forest is an ideal getaway for anyone due to its vast variety. But since Valentine’s day is coming up, let us tell you why the New Forest is the perfect choice.
Loved this place! Great location, spotless modern caravan with amazing shower and very friendly helpful staff. Restaurant was well organised and felt Covid safe, kids loved the amusements.
Roisin Burns – Sep 2020
Oakdene Forest Park
St. Leonards, Dorset
Great holiday
Nothing could be improved. Had a great holiday. We will definitely be returning at some point in the future.
Mr King – Nov 2020
Forest Edge Holiday Park
St. Leonards, Dorset
Family Weekend Away
We were lucky enough to stay during a heatwave & had a fantastic weekend. We were really impressed with the way Shorefield have approached the current Covid limitations. The caravan was spotless & a card had been left detailing which frequently touched areas had been Covid tested before arrival.
nicolagR9900TI – Aug 2020
Shorefield Country Park
Milford-on-Sea, Hampshire
Excellent social distancing
Excellent social distancing measures in place. Food was brilliant, used the app to order food and drinks and everything came in good time. Will probably go again.
Bryan O'Neill – Aug 2020
Oakdene Forest Park
St. Leonards, Dorset
Clean and Safe
Perfect location for exploring all the area has to offer, trips to Country Parks, driving through the New Forest and seaside towns. We stayed in a Sensation 2 caravan and it was clean and modern. Just a perfect getaway, lots of family fun and great facilities, everything felt clean and safe too.
Charlie T – Aug 2020
Oakdene Forest Park
St. Leonards, Dorset
Outstanding
Upon arrival, I was impressed by the cleanliness of a lodge. It was immaculate, inside and out. The staff were outstanding. I was always greeted with a friendly smile & they offered me recommendations on local activities. I can’t say enough about this park, the staff and cleanliness of the lodge.
Cheeseaddict1 – Sep 2020
Swanage Coastal Park
Swanage, Dorset
A great experience
As a family of 6 we had a great experience. Our second time with you, excellent staff, very helpful and polite. Thanks for the safe entertainment. All food and drinks were great. Accommodation was very clean and comfy. Overall I think you have done a great job in these times. Well done.
Mrs Wellham – Nov 2020
Oakdene Forest Park
St. Leonards, Dorset
Why Holiday With Shorefield?
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Oakdene Forest Park St. Leonards, Dorset
Forest Edge Holiday Park St. Leonards, Dorset
Shorefield Country Park Milford-on-Sea, Hampshire
Oakdene Forest Park St. Leonards, Dorset
Oakdene Forest Park St. Leonards, Dorset
Swanage Coastal Park Swanage, Dorset
Oakdene Forest Park St. Leonards, Dorset
