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Your safety and that of our team is of utmost importance, however we still want you to feel relaxed on your visit to the spa.
Clients visiting the spa will be required to wear a face mask for the duration of your visit. Please bring your own as these will not be supplied.
Our spa team will wear PPE throughout your treatment. We also now have a hand sanitising station at the entrance to the Spa and we kindly request you use this before entering.
Appointments will be staggered to ensure a limited number of people in the spa at any one time. Extra time will be allocated between treatments and after each client to ensure a thoroughly clean and sterile treatment rooms, as well as equipment.
We regret that for your well-being, the Relaxation Room and changing rooms will be closed until further notice.
The spa will temporarily no longer be offering drinks during your visit, however you are more than welcome to bring your own bottle of water with you.
Appointments will need to be pre-booked over the phone 01590 648 339 or via email reflections@shorefield.co.uk. Please arrive to your appointment on time and alone.
We will be carrying out a COVID-19 questionnaire at time of booking and on the day of your treatment - if you or a member of your household are showing any symptoms of COVID-19, please call us and we will be more than happy to rearrange your appointment.
The following facilities are currently open across our parks, all with new social distancing measures in place:
*Please note that our entertainment venues will be open from 6pm - 10pm on Tuesdays, Thursdays, Fridays Saturdays and Sundays with safely distanced family fun.
For your safety we regret that closures will therefore still apply for our saunas and steam rooms, Oakdene's Escape Rooms and Go Active+ until further notice. Unfortunately the Retreat Bar and Gym at Merley Court also remain closed until further notice. You can still get away and enjoy the stunning open spaces, miles of beaches and scenic woodlands on one of our 'Shorefield Getaways'.
Face coverings must be worn AT ALL TIMES when entering or walking through any of our facilities. You may remove your face mask once seated at your table within our bars and restaurants, however you must replace your face mask when leaving your table at any time. We also request that all guests wear a face covering when visiting our swimming pool facilities and only remove this when entering the pool area. Children under 11 years of age and those with health conditions or other impairment are exempt from wearing face coverings as stated by the Government.
We will keep you updated if the Government make any announcements that allow us to open our remaining facilities sooner.
We’d love to show you around our beautiful spa, located at Shorefield Country Park. Enquire today to find out more about our availability of treatment times or to book your next pamper session.
