Coming in 2021 Shorefield Holidays

What To Expect at Our Parks in 2021

A sneak peek at some of the exciting things we've got planned for the year ahead, despite all that's going on...

It's fair to say that 2020 wasn't quite the year any of us expected or had planned, nor has 2021 got off to the start we had initially hoped for. Whilst much uncertainty remains, here at Shorefield Holidays we believe it's vital to stay positive and look forward, seeing the good where we can.

Couple walking through woodland and lodges in summer at Shorefield Country Park

Therefore here's a little preview into what we're currently working on for the coming year and what's in store at our parks!

We remain hopeful about the future and are optimistic about what's to come, even if your holiday may look a little different to usual.

Skip ahead to the sections that take your fancy below:

Lodge Refurbishments at Oakdene Forest Park

Each year we invest significantly in our accommodation and this year is no different. We are introducing a range of new accommodation as well as improving what is already on park. This year we're giving our Superior Lodges at Oakdene Forest Park a fantastic new makeover.


Each lodge will feature stunning new bathrooms and kitchens, a refreshed exterior and stylish new interiors featuring a calm colour scheme throughout. The changes will see this range of accommodation become a mixture of Select+ lodges and Superior+ lodges (which also feature a stunning hot tub on the decking).


We'll be making a start on the changes whilst the park is closed in January, meaning some of these lodges will already be available to stay in when we are permitted to reopen!

Like all our accommodation, each refurbished self-catering lodge features contactless check-in, letting you head straight to your accommodation on arrival, minimising the need to queue at reception for your key or interact with our friendly team. (Of course, they'll still be on hand at a socially safe distance should you need them!)

New, improved food and beverage ordering system

We are constantly taking on board your feedback and making changes to improve your experience. Many of you provided incredibly useful comments on our food ordering system at our bars and restaurants, so we took these on board...

Which is why we are introducing a fantastic new (and improved!) food ordering system. Our popular food delivery service will also continue at Oakdene, Shorefield and Forest Edge with a new rebrand, Deliver2U, letting you relax and enjoy a delicious meal without even leaving the comfort of your holiday home.

New Treehouse Accommodation Opening in Spring

New treehouses at Shorefield Country Park

It's been a long time in the pipeline, but we're EXTREMELY looking forward to finally opening our treehouse accommodation to you all in spring!

Originally we had hoped that our two luxury treehouses, Silvertree and Coppertree, would open during 2020, however due to the pandemic we had to put construction on hold. This labour of love is something we're sure will be worth the wait, as our fairy-tale inspired accommodation set atop timber stilts makes a truly unique place to stay.

New treehouses at Shorefield Holidays

Our treehouses will be set in a secluded woodland area of Shorefield Country Park based in Milford on Sea.

Each treehouse sleeps up to six guests and both are located to the end of the Woodland View area of the park. We simply cannot wait to show you the progress as it happens, before the grand unveiling! We've already released some sneak peeks over on our Facebook page, so keep your eyes peeled for more updates!

The Shrubbery

Alongside our treehouses, we'll also be introducing a new woodland retreat, The Shrubbery. Sleeping two, it is ideal for couples and features stylish interiors, a stunning en-suite bathroom adorned with Spanish Porcelanosa tiles and double doors that lead out to the decking, where you'll find a luxurious hot tub.

The shrubbery treehouse accommodation lounge

The Shrubbery will also be situated in the Woodland View area of Shorefield Country Park in the New Forest, making it the perfect place for a romantic getaway.

New Sublime Hot Tub Caravans at Forest Edge

The list goes on! Last but certainly not least on our range of self-catering accommodation changes for the coming year sees new Sublime hot tub caravans coming to Forest Edge Holiday Park!

Family Piggyback on a caravan holiday in the New Forest

These will be available to stay in from April and will be online for bookings soon.

More local produce and supporting local organisations

We've always had a keen focus on sourcing local produce. Not only are we already members of the New Forest Marque, highlighting suppliers from the new Forest, but this year we are adding even more locally sourced food and drink to our menus. At Shorefield Country Park, we've partnered with some incredible new local suppliers, including New Forest Tonic, Beachcomber Gin, Danestream Farm Shop, Naked Jam, Mermaid Gin and Ringwood Brewery. We'll also be adding a new Street Food selection to our menus at Oakdene Forest Park, which we can't wait for you all to try!

Shorefield Holidays supporting local produce and local organisations

Not only this, but in these trying times we are determined to help out where we can and support local organisations where possible and this will continue to be a focus for us during the coming year. We have already donated our unused perishable stock to local food banks during January's lockdown, as well as donating our old laptops from recent upgrades to a local school, helping children with their home learning as part of the Business2Schools Initiative. With children having to adjust to home learning and some not having the right technology at home, we decided to give a little help where we could.

Our Staff Awards Go Virtual!

Each year, we recognise our outstanding staff and employees who have gone above and beyond within their roles. Usually we would mark the occasion with a glitzy awards night involving all the nominees however, for obvious reasons, this year we won't all be able to meet in one place... But that isn't enough to stop us celebrating our achievements!

Shorefield virtual staff awards

Instead, for the first time ever, we will be going virtual and hosting our awards night online! Our amazing teams have all adapted and worked incredibly hard despite everything that is going on (a feat in itself) and this is just one way of saying thank you as well as celebrating outstanding employees throughout the past year.

We'll also be revealing the winner of the prestigious Dr. Pollock Academy Award, which sees us invest £10,000 in training and education for the winner, helping them develop new skills whilst with us and progress within their role.

This year's awards will take place on the Saturday 23rd January and we can't wait to see all of our fantastic employees there!

    Online booking for swimming and gym sessions

    We really appreciated the fantastic feedback from all of you who used our online booking system for gym and swimming sessions at our parks over the past year. We are therefore delighted to say that this will be sticking around to help you secure your slot and plan your time in our pools, gyms and sports courts.

    Girl swimming in outdoor pool at a Shorefield Holidays park

    The booking process helps us to monitor numbers in our facilities and ensure your safety. As before, simply book your session online (or from our app for Oakdene and Shorefield). Sessions will be made available 48 hours in advance, as before, in the interest of fairness and to prevent sessions being booked up in advance.

    Family Walking Through Woods With Dog

    As the year unfolds we're sure there will be plenty more exiting updates once we have a better understanding of how our parks may be impacted.

    Until then, we hope that everyone is staying safe and well whilst we await news on our reopening from the Government.

    If you are already looking forward to being able to get away and planning ahead for your next staycation, don't forget our 2021 Holiday Sale is on until the 31st of January, saving you a fantastic 20%! All 2021 holidays are covered by our Booking Guarantee too, giving you peace of mind that your holiday is secure.

    We'd like to reassure you all that we look forward to safely welcoming you back when we can and when you feel comfortable, whenever that may be.

    Frequently Asked Questions

    Due to Coronavirus, if I don’t want to arrive for my holiday can I get a refund?

    All 2020 and 2021 holidays booked with us are covered by our Booking Guarantee.

    If our parks are forced to close, any holiday arriving during our closed period can be moved free of charge or receive a no-quibble refund.

    Should the Government issue a local lock-down in your area, meaning you cannot travel to our holiday parks, you can move your booking to an alternative date free of charge* or receive a full no-quibble refund. We will happily action this within 4 weeks of your arrival**.

    If you are contacted by Track and Trace and are required to self-isolate or test positive for COVID-19, you can move your booking free of charge to an equivalent date†, or receive a full no-quibble refund, provided you give us between 4 weeks’ notice and up until 3 days prior to your arrival. Alternatively, you may move to any alternative date and pay any additional holiday premium where applicable†

    †Charges may apply if your holiday is moved to a date with an increased tariff period. Please check our Booking Guarantee page for details of alternative dates available. Any holidays outside 4 weeks of arrival are bound by our normal T&Cs.

    How do I get 20% off my holiday as part of your 2021 Holiday Sale?

    We'll automatically apply the discount for your holiday on any booking made between the 23rd December and 31st January! Just use our holiday search as usual to look for your ideal getaway on your chosen dates and we'll show you the reduced price, including the 20% off!

    Please be aware that the balance of your holiday must be paid in full by 31st March 2021 to receive the full 20% off as part of this sale.

    Any holiday with an outstanding balance after this date will revert to the original holiday price, which must then be paid 4 weeks prior to your arrival date.

    Valid for new bookings only. Includes camping and touring pitches in addition to all our self-catering accommodation. Cannot be used in conjunction with any other offer.

    Due to COVID-19, what facilities will be open?

    We were delighted to safely open the following facilities across our parks after the first lockdown, all with new social distancing measures in place. Unfortunately, due to the regularly changing tier system, it is not yet clear whether we will be permitted to open all of these immediately once our parks reopen for the new season in 2021, however we remain hopeful:

    • Entertainment venues at Oakdene Forest Park and Shorefield Country Park*
    • Indoor bars and restaurants with table service only, at Oakdene Forest Park and Shorefield Country Park
    • Outdoor Dining at Oakdene Forest Park and Shorefield Country Park
    • Indoor Swimming Pools at all parks
    • Outdoor Swimming Pools at all parks
    • Tennis & Football Courts at Shorefield Country Park
    • Indoor arcades at Oakdene Forest Park and Shorefield Country Park
    • Adventure Golf at Oakdene Forest Park
    • Food delivery service at Oakdene Forest Park & Shorefield Country Park
    • On-site shops across all parks
    • Launderettes at all of our holiday parks
    • Outdoor play parks at all parks
    • Gyms at Oakdene Forest Park and Shorefield Country Park
    • Reflections Day Spa at Shorefield Country Park

    Please note that the above are all subject to the Government's tiering system assigned to each individual park.

    For your safety we regret that closures will therefore still apply for our saunas and steam rooms, Oakdene's Escape Rooms and Go Active+ until further notice. Unfortunately the Retreat Bar and Gym at Merley Court also remain closed until further notice. You can still get away and enjoy the stunning open spaces, miles of beaches and scenic woodlands on one of our 'Shorefield Getaways'.

    We will keep you updated if the Government make any announcements that indicate whether we will be permitted to re-open our facilities and any changes that may take place.

    I am interested in finding more out about owning a holiday home and wanted to drop by one of the parks sometime?

    Our parks are currently closed for viewings until at least mid-February, in support of the Government efforts to prevent the spread of COVID-19. Our ownership teams are still available and would be more than happy to answer any questions or provide you with a virtual tour. Simply fill in our enquiry form and let us us know what you are looking for or anything you would like to know more about.

    We hope to welcome you back for safely distanced park visits as soon as we can.

    More frequently asked questions

    Read On