We understand that it can sometimes be hard to keep up to date with the regular changes as a result of government announcements.. We have therefore put together the following guide to answer some of your questions and help you plan your next staycation.
Changes from the 19th July
The government has announced that the last phase of our roadmap to recovery will be going ahead on the 19th July! With this, many changes come into effect and we can finally reopen all our usual facilities and those that have so far remained closed.
We will still be keeping some booking systems and continuing to follow safety precautions, so we've put together all the information on what will be happening across our parks below!
Booking Our Gyms and Sports Courts
We'll still be keeping our booking system in place for our gyms and sports courts across our parks. Sessions can be booked no more than 48 hours in advance.
Our Go Active+ activities and escape room at Oakdene Forest Park will remain pre-booked, as will our daytime entertainment activities and therefore you will still need to reserve your space in advance as usual!
Changing Rooms to Reopen
At long last, we can reveal that our changing facilities and lockers will reopen on the 19th July! This means you no longer need to arrive ‘swim-ready’ (though you can still do so if you wish!) and you will be able to get changed before heading back to your accommodation.
Get ready to bust a move, as our dancefloors will reopen on the 19th July! We hope you're ready to boogie the night away...
As mentioned, our Woof’s Workshop daytime kids’ activities will still need to be booked in advance to help us ensure there are enough materials for everyone wishing to attend!
Our Bars, Restaurants, and Food Deliveries
Ready for your first pint at the bar? Well, we’re ready to welcome you! From the 19th July you are no longer required to remain seated at your table.
We will be keeping our Shorefield Eats app for anyone who wishes to order online within our bars and restaurants, as well as our popular food delivery service, delivering delicious meals straight to your accommodation! Table service will be available with card payments only.
Will you accept cash?
We will also be reintroducing cash payments at our bars. Please note however that card payment will remain for table service, therefore cash can only be taken at the bar or within our shops.
Masks and Face Coverings
We will continue to encourage the use of face coverings when visiting any of our indoor facilities or moving through busy areas in which there are people you would not normally socialise with. We appreciate these will no longer be a requirement, however sympathise that not everyone may feel comfortable removing these yet and therefore want to ensure everyone feels as safe as possible. Our staff and team members will continue to wear masks in public areas where divider screens aren't present and our spa team will wear face coverings for your treatment.
Saunas and Steam Rooms
As of the 19th July our saunas and steam rooms will be open as usual! It’s been so long since we’ve been able to welcome you to unwind in our steam room or sauna and we hope you’ll head down for a relaxing visit.
Group Sizes/Who Can I Stay With?
The government have outlined that there will be no limit on the number of people who can socialise, either indoors or outdoors, from the 19th July.
This means that you can stay in our accommodation or visit our bars and restaurants with any group size! That’s right, no more rule of six or two households, meaning even extended family and friends are welcome to join you.
Our contactless check-in will remain in place across all our accommodation and camping pitches.
Please note that these changes come into effect from Monday 19th July, therefore current restrictions remain in place for any holiday arriving before this date.
What are you most looking forward to? Quality time with family, making a splash in the pool or simply getting away from it all? Whatever you're excited for, we have certainly missed seeing you all and can't wait to welcome you to our Dorset and New Forest holiday parks!