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Morco Safety Warning

Dear Holiday Home Owners,

IMPORTANT GAS SAFETY WARNING FROM MORCO

Morco has requested we share the following safety information about their open-flued gas water heaters with holiday home owners.

The following products are affected:

OPEN-FLUED GAS WATER HEATERS

Primo 6 Litre (MP6)

Primo 11 Litre (MP11)

EUP 6 Litre

EUP 11 Litre

Hazard: RISK OF FIRE

Please stop using the water heater immediately and isolate the gas supply to the appliance.

Morco has discovered that there is a risk of a gas leak in the above open-flued gas water heaters, which could result in a fire.

These products were sold into the market between 2018 and 2023 and all serial numbers sold between these dates are included in this notification. They are typically installed in static/caravan holiday homes, boats or mobile catering vehicles.

If you have one of these gas water heaters installed (including those that have had the safety upgrade), please contact Morco immediately so you can discuss the next steps.

Please do not attempt to check or test the appliance yourself.

Contact Morco Products Ltd on telephone number 01482 325456 or by email to gaswaterheaters@morcoproducts.co.uk

No other Morco products are affected by this issue.

I hope you find the above useful, should you need any further help please reach out to the estates team estateteam@shorefield.co.uk who will be able to assist you.

Dave Black

Group Head of Health, Safety & Estates

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