Buying a Holiday Home

Frequently Asked Questions

Holiday homes offer an amazing lifestyle. As well as offering wonderful accommodation in one of your favourite locations, they provide somewhere to get family and friends together and to really escape it all, whenever you fancy a break.

When choosing your own holiday home, it’s important to think about exactly what you’ll need throughout the course of your ownership and there are a lot of different options to consider when selecting your dream holiday home, and naturally the process raises many questions.

Here at Shorefield Holidays Limited, we are experienced in assisting people through the entire buying process, and are more than happy to clear up any queries which you may have. Below you will find answers to some of the questions we are most commonly asked:

What are the costs involved?

Q. How much are the site fees?

A. Site fees will vary depending on park and pitch. They start from £3,880, for a full breakdown please contact the ownership team.

Q. When are the payments for site fees, rates and insurance due?

A. Site fees are due from the 1st of November each year, but alternative payment options are available. Rates are fully paid in advance and are due by 1st April. Insurance policies are also paid in advance and are due by 1st July. Gas and electricity are metered and billed in November and May.

Q. How can I pay for my holiday home?

A. This is a commonly asked question the team receive as this isn’t like buying a house, there are no mortgages available, but we have good news we use specialised funding that is available from BlackHorse and Barclays so that you can spread the costs between affordable monthly payments. However, a minimum of 20% of the total sales value will be required initially. Terms can go over 10 years for new unit, and have a fixed APR for the term. Our APR can vary depending on what we can receive from our lenders, but typically will be around 9.9% APR.

Our Holiday Home Ownership Team will always be on hand to help and we make every effort to ensure full transparency with regards to pricing and fees, with no hidden extras to surprise you. Once you’ve paid your pre-specified deposit, we will help with insurance, park siting and installation, including connecting all mains and other services.

Shorefield Holidays Limited are proud to be authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.

  • Shorefield Holidays Ltd are authorised and regulated by the FCA No.688069 as a credit broker, not a lender. Shorefield Holidays Limited is an Appointed Representative of Thistle Insurance Services Limited.
  • Compass Insurance is a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. Lloyd’s Broker. Registered in England under No. 00338645 Registered office: 68 Lombard Street London EC3V 9LJ.
  • Trading as Shorefield Holidays Limited. Registered No. 607997. Registered Office. Shorefield Road, Milford on Sea, Hampshire SO41 0LH

Q. Do holiday homes come with a warranty?

A. Yes; when it comes to brand new holiday homes, a warranty is always included. There is some variation between manufacturers, but you can expect to receive between 1 and 5 years warranty..

The licence:

Q. How does the licence work?

A. On all new 12ft wide holiday homes which cost under £50,000, you will have a 15 year licence, whilst 12ft holiday homes costing over £50,000 are licenced for 20 Years. If you purchase a company pre-owned caravan, we will issue a licence period depending on its age and condition, typically they will range from 8 Years to 14 years. Our luxury lodges typically come with a 30 year licence, but is dependent on the size and specification of the lodge purchased.

Q. Once I have purchased my holiday home am I stuck with it?

A. The answer to this is no. At any point from owning your holiday home you have options available to yourself. 1. You can upgrade your holiday home at any point; this is very similar to part exchanging your car. 2. Selling privately is the best option for if you no longer wish to be an owner on one of our holiday parks. As with any holiday park there is a transfer fee that will need to be paid. Our teams can give you lots of advice on the best way of selling your holiday home and assist with any viewings you may have.

Holiday home usage:

Q. How long can we stay in our holiday home for?

A. Holiday homes are not for permanent residence and are designed for holiday use only. Owners at Shorefield Country Park, Oakdene Forest Park and Swanage Coastal Park can holiday for a maximum of 56 days during any one stay. Forest Edge Holiday Park allows 11 months of continuous use.

Our Parks are open as follows:

  • Shorefield Country Park is open from 10th February to 5th January
  • Oakdene Forest Park is open from 1st February to 1st January
  • Swanage Coastal Park is open from 1st March to 5th January
  • Forest Edge Holiday Park is open from 5th February to 5th January
  • Wilksworth Caravan Park is open from 1st March to 31st October

Q. Can my family and friends come and visit?

A. Yes they can, we find that more and more purchasers now are not just only thinking of how the holiday park could work for them but also for their children, grand kids, and friends. You will receive 10 annual passes that can be allocated to these so they can either come and visit you when you are at your holiday home or use it when you are busy and cannot make it down.

Q. Is it possible to let my holiday home?

A. Yes; subletting your holiday home when you’re not using it can be a great way to earn extra income to offset your running costs. As a leading holiday operator, we invest in extensive national and online marketing campaigns, as well as working closely with tour operators such as Hoseasons. This ensures that we attract thousands of holidaymakers each year, many of whom will be looking to let out a property like yours. Our fully managed letting service will allow you to remain in control at all times. We are able to deal with every aspect of letting your holiday home, removing all of the hassle from the process. 

Please Note: Subletting of your holiday home is nor permitted at Wilksworth Caravan Park

Our parks:

Q. Are your parks pet friendly?

A. Yes, we also allow pets into allotted areas of our complexes, so you don’t have to leave them behind while you enjoy a drink or a meal. We just ask that whilst on park you must keep your dog on a short lead at all times.

You can also watch our informative guide to ownership below which might answer some more of your questions:

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Our experienced sales team are on hand to 
discuss your needs Call 0800 214080 
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Our Sales offices are open
7 days a week, 10am-5pm.