Shorefield Owners Information Portal - Shorefield Holidays ®

Exclusive Owners Events

Our owner events offer a great chance to meet fellow owners and our team.

Due to various occasions of non-attendance and bookings not being cancelled in previous years, we have decided that all of our ambassador events will now be subject to a small booking fee of £5 per person payable at the time of booking to ensure commitment. The booking fee paid will be added to your loyalty card AFTER attending the event. This means it won't actually cost you anything to attend our fantastic events, and it makes sure that everyone has the chance to book a place.

Event Booking Terms & Conditions:

The booking fee is non-refundable, should you not attend the event, you will not have the fee returned on to your loyalty account. ALL 2023 owners events may only be attended by the named owners and places are limited to two people. Unfortunately extended family and friends are not permitted. We do of course allow children to some events, however please contact the complex team for further information.

Event times and venues will be released onto Ambassadors Portal event calendar one month prior to the event (if not stated), which then are pre bookable via sf.events@shorefield.co.uk, or od.events@shorefield.co.uk depending on your park. (May events will be bookable from 01 April and close on the last day of April and so on). At time of booking please provide your Unit number and a contact number.

Places will be limited & Once events are full there will be a reserve list available and you will be contacted once a space becomes available. You will not be charged if on the reserve list, however once promoted on to the event list, payment will be required to secure your place. Any no-shows to an event without notification will be exempt from further bookings. Events are subject to change and cancellation & weather permitting.

Our Wi-Fi Services

Exclusively for our owners

As a Holiday Home Owner you will either have access to our VIP wireless network, or your own dedicated Private Network.

You can find more information about our differnet networks, how to contact us if you are experiencing issues and what you can expect from our networks using the link below.

Quick start guides
Service expectations
Troubleshooting

Exclusive Wi-Fi access for our owners

Park Passes for 2024

To access facilities across parks your guests will need one of our new digital park passes. There are two options for you as an owner:

Choose to purchase our Holiday Home Ambassador Seasonal Subletting Membership: This will cover ALL your sublet guests, family and friends for the whole season, (01 January to 31 December) meaning your guests won't have to individually pay for passes to access all the facilities. (you will then need to register their details online prior to their stay so that they may obtain their digital passes).
Alternatively your guests can individually register for and purchase a park pass themselves: Pass prices will vary depending on season, length of stay and the number of people. You can check the pass price list here

Pay a one off fee of £645 to cover ALL your guests
Safer digital passes with no need for physical touch points
Reducing waste by eliminating physical cards

We no longer issue physical cards so your guests will need a digital pass

Dining & Delivery

We strongly recommend downloading our Shorefield Eats app & linking your loyalty account before your visit. That way, you’re all set to receive your discount from your first order. Don't have a smartphone? No problem! Just ask a member of the team when on the premises and we can assist. You can even register up to 10 family and friends for discounts in our bars and restaurants!
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You should have received an email (to the primary account holder's email address) with all the details for registering your Ambassador's discount to the new food ordering app. If you haven't received this or are having issues, please be sure to contact a member of our teams who will be more than happy to help.

Want to register a friend or family member for discounts in our bars and restaurants? Simply register their details using this form. As a reminder, you can register up to 10 family and friends.

Whilst our operations may be a little different to normal, our full table service allows you to order food and drinks directly to your table, so no queuing and more importantly, no contact! Simply order, pay, sit back and we will take care of the rest. If you don’t want to venture out, take advantage of our delivery service straight to your holiday home (subject to availability and staffing).

Please note, our Shorefield Eats app is different to our Shorefield Holidays app, which contains useful park information and booking for the facilities.

Park Opening Dates

All our parks have a maximum 10 and a half to 11 month season.

Opening dates for our holiday parks vary per park, but are typically open for 11 months of the year. Here is a reminder of each park's opening dates...

Whilst your park is closed, day visits should be between 10am - 4pm and should be for essential maintenance/cleaning/checks only. The availability of park services such as water, electricity etc. can not be guaranteed.

Owners Benefits & Events

Don’t forget that as a holiday home owner at any of our holiday parks, you are welcome to use any of the facilities and services across all our parks.

Here is a list of just some of our exclusive benefits for owners:

10%* off bar and food prices
Exclusive owners events throughout the year
11 FREE Go Active vouchers per holiday home (All parks- Each voucher includes a max of 6 people per session)
Up to 10 Health & Fitness Club memberships
An hour’s FREE personal training with our fitness instructors
15% off holidays for your friends and family (off brochure price)
5% off supermarket prices (Shorefield only)
*20% discount off bar & food prices for owners purchasing prior 31 January 2022
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Discounts to holiday home owners in our restaurants

Exclusive savings for our owners in our on-site bars and restaurants

Owner Updates

Things To Do Near Shorefield Country Park

Shorefield Bird Box Cam

New Aquafit Class at Oakdene

Just some of our Ambassador Club benefits

Exclusive Owners Events

Our Wi-Fi Services

Exclusively for our owners

Park Passes for 2024

Dining & Delivery

Park Opening Dates

Owners Benefits & Events

Exclusive Owners Events

17 April 2024

Curry And Quiz Night

Oakdene Owner's Breakfast

Amel's Line Dancing Classes

Oakdene Owner's Breakfast

Afternoon Tea

Afternoon Tea and Tea Dance

Oakdene Pool Party

Shorefield Pool Party

Tapas and Sangria

Cocktail Making Masterclass

Fish & Chips

Amel's Line Dancing Classes

American Food & Shakes

Wine & Charcuterie

Strawberries & Fizz

Hoe Down

Shorefield Owner's Breakfast

Golf

Shorefield Owner's Breakfast

Shorefield Owner's Breakfast

Amel's Line Dancing Classes

Shorefield Owner's Breakfast

Bavarian Brunch

Pizza & Peroni/Prosecco

Halloween Buffet

End of Season Owner's Party

Bingo & Bubbles

Owner's Roast

End of Season Owners Party

Owner's Roast

Christmas Crafts

Festive Lunch

Here to Help

Payments

Maintenance

Exclusive Owners Offers

Ambassadors' Subletting

Guest Park Pass

Frequently Asked Questions